🔁 Refund Policy – Aman Islam and Sons Private Limited

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At Aman Islam and Sons Private Limited, we are committed to ensuring customer satisfaction with our products and services. Please read our refund policy carefully before making a purchase.

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✅ Eligibility for Refund

Refunds may be considered under the following conditions:

1. The goods received are damaged, defective, or not as described.

2. The request for refund is made within 7 days of delivery.

3. Proof of issue (such as photos or video) is provided at the time of request.

4. The product must be unused, in original packaging, and returned in its original condition.

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❌ Non-Refundable Items

We do not offer refunds in the following cases:

Perishable or consumable goods (e.g., seeds, raw leaves, tobacco)

Products damaged due to mishandling or misuse

Any item returned after the 7-day window

Custom or special order products

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🔄 Replacement Instead of Refund

In most cases, we may offer replacement or exchange instead of a monetary refund, if the product meets the eligibility criteria above.

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💳 Refund Process

Approved refunds will be processed within 7–10 working days via the original mode of payment.

In case of cash-on-delivery orders, refunds will be processed via bank transfer (details required from the customer).

Shipping or return charges are non-refundable, unless the error is from our side.

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📝 How to Request a Refund

Please email us at 📧 amanislamandsons@gmail.com or call 📞 +91 94350 27953 with the following:

Invoice number or order ID

Reason for refund

Supporting evidence (photos/videos)

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📌 Final Rights

Aman Islam and Sons Private Limited reserves the right to accept or reject any refund request based on our quality verification and internal policies.